OUR IN HOUSE TRAINING WORKSHOPS

Sometimes you just need an excellent training course and we run brilliant training courses as part of our overall blended approach (designed specifically for your sector).

In reality these are often bespoke in some way to meet your needs but we will get you tangible outcome based results in:

  • Absence Management
  • Appraisal and Performance Management
  • Assertiveness and Communication Skills
  • Business Planning
  • Conflict Resolution
  • Coaching Skills
  • Commercial Awareness
  • Contract Negotiation
  • Culture Change
  • Customer Service
  • Customer Service Centre Training
  • Dealing with Aggression and Violent Behaviour
  • Developing Corporate strategy
  • Finance for Non-Financial Managers
  • Innovation and Creativity
  • Management and Leadership Development
  • Managing Performance
  • Manpower and Succession Planning
  • Negotiation
  • Partnering Workshops
  • Personal Safety
  • Political Awareness and Sensitivity
  • Presentation Skills and Personal Impact
  • Process Mapping
  • Project Management
  • Responsibilities as a Director
  • Sales Training
  • Selection Interviewing
  • Strategic Planning
  • Supervisor Development
  • Team Building
  • Telephone Skills
  • Telephone Sales
  • Time Management

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ORGANISATIONAL DEVELOPMENT

Sometimes help is needed that goes beyond training, or that supports an organisations training effort.

We can provide consultancy support using an inclusive and partnership approach to meet your needs.

The help may include:

  • Consultation exercises
  • Development of strategies
  • Communication
  • Facilitating meetings
  • Providing challenge
  • Identification of Learning needs